The Difference Between Success and Excellence

A road with an arrow and the word 'EXCELLENCE' painted on it.

Most people believe success and excellence are interchangeable terms. After all, if I’m successful I’m excellent, right? Not so fast… Results Versus Potential Success is an absolute term. If you are the highest producing salesperson, win the game, or beat the earnings forecast, you are successful. Success in the performance world is about achieving outcomes…

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Why Aren’t More People Excellent?

A tablet displaying a bell curve with shaded areas and a pen nearby.

The Bell Curve Theory of Life Most of us are familiar with the bell curve. Statistically, on many characteristics (such as height) people fall along a continuum. Most are near the average and very few are exceptional at both ends. There are lots of 5’9″ males and not very many 5’1″ or 7’1″ men in…

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High-Performance Culture: Cliché or Reality?

Confident business team standing together with arms crossed against world map background.

I often grow weary of the clichés and jargon I encounter in sports and corporations. Yet every once in a while, I embrace a term that falls under the “cliché” or “jargon” category because the phrase captures the essence of something special in a way that no other words can. That’s why I’ve come to…

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Three Rookie Leadership Mistakes

Highlighting the word 'Leadership' with a green marker on a printed page.

You’ve taken your first head coaching job, executive position or perhaps even become a CEO. You are simultaneously excited and overwhelmed. You look forward to the challenge and the opportunity. In order to capitalize on your success, you’ll need to avoid these common pitfalls that frequently occur with the big promotion. Mistake #1: Managing Versus…

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Do You Really Delegate?

Hand drawing a network of connected user icons symbolizing communication.

Any successful leader must master the art of delegation, yet in realty few do. Why is that? Let’s look at the typical progression of leadership to understand why it is so difficult to delegate effectively when you’ve arrived at the top. How Did I Get Here? You achieved a position of leadership by delivering results.…

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Is Team Building a Waste of Time?

Diverse group joining hands in unity and teamwork.

Mention the words “team building” to a group of senior leaders and you can feel the collective groans, sighs and various other forms of displeasure. Most senior leaders feel traditional team building is a waste of time. This might seem curious coming from an executive coach, but I agree with them. Except for the social…

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Creating a Development Culture

Businessman drawing a rising development graph.

Culture is an often used yet poorly understood concept in the workplace. You can immediately feel the atmosphere culture creates when you walk into an office, meeting or locker room. The factors that define culture are complex, but some of the most important ones are commitment, energy, loyalty, integrity and execution. Culture is established by…

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Connect With Those You Lead

Two hands forming a heart shape symbolizing love and unity.

What comes to mind when you hear the term leader or leadership? For most, it is some combination of power, charisma, intelligence, charm and motivation. It is true that many effective leaders have these qualities. Yet, in order to be a truly great leader you must genuinely connect with those you lead. You cannot do…

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REI Reaps Rewards By Putting Purpose Before Profit

A person hiking on a sunlit mountain trail with scenic views.

As we approach the holidays, retail businesses are in high gear preparing for their most profitable season. For many companies, the holiday season largely determines their outcome for the year. The fate of leaders during this season has a profound effect on their careers. Miss your targets and your job may be in jeopardy. Resulting…

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